Grievance Redressal
Submit and track public grievances — Government of India, ISRO
Grievance Redressal
Grievance Redressal Mechanism
In accordance with the GIGW 3.0 Guidelines and Government of India mandate, a Nodal Grievance Redressal Officer has been designated for this website.
Nodal Grievance Officer
| Designation: | Director, Public Interface Division, ISRO |
| Organisation: | ISRO Headquarters, Bengaluru — 560 094 |
| Phone: | +91-80-2217-2696 |
| Email: | grievance@isro.gov.in |
| Working Hours: | Monday to Friday, 9:30 AM to 6:00 PM IST |
How to Submit a Grievance
- Email your grievance with subject line "Website Grievance" to grievance@isro.gov.in
- Or use the official CPGRAMS portal: pgportal.gov.in
- An acknowledgement will be sent within 2 working days
- Resolution will be provided within 30 working days
Accessibility Grievances
For accessibility-related grievances (WCAG, screen reader, font size issues), additionally contact: accessibility@isro.gov.in
Last Updated: 05 August 2026
Government of India Policy