Grievance Redressal

Submit and track public grievances — Government of India, ISRO

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Grievance Redressal

Grievance Redressal Mechanism

In accordance with the GIGW 3.0 Guidelines and Government of India mandate, a Nodal Grievance Redressal Officer has been designated for this website.

Nodal Grievance Officer
Designation:Director, Public Interface Division, ISRO
Organisation:ISRO Headquarters, Bengaluru — 560 094
Phone:+91-80-2217-2696
Email:grievance@isro.gov.in
Working Hours:Monday to Friday, 9:30 AM to 6:00 PM IST
How to Submit a Grievance
  1. Email your grievance with subject line "Website Grievance" to grievance@isro.gov.in
  2. Or use the official CPGRAMS portal: pgportal.gov.in
  3. An acknowledgement will be sent within 2 working days
  4. Resolution will be provided within 30 working days
Accessibility Grievances
For accessibility-related grievances (WCAG, screen reader, font size issues), additionally contact: accessibility@isro.gov.in
Last Updated: 05 August 2026
Government of India Policy